For Patients & Families

Reach out to us today! Most Private Insurance Accepted

For Patients and Families

Sovereign Health strives to make the admissions process a smooth and easy process for both patients and their families. We’ve provided this basic breakdown of the process so that everyone involved can know what to expect.

1. Preadmission assessment

Sovereign staff conducts a preadmission assessment for each prospective patient. This assessment, conducted over the phone or in person by an admissions representative, provides our clinicians with a patient profile. This profile includes background information on physical and mental health issues. It also affords patients the opportunity to ask questions of Sovereign Health.

Pre-assessing patients is integral to recovery. Unlike many behavioral health treatment facilities, Sovereign Health drafts a treatment plan tailored to each patient’s needs. Pre-assessment provides the blueprint for this plan. The admissions representative can answer all questions regarding what to bring to treatment.

2. Admission

At the conclusion of pre-assessment, patients set an admit date for treatment; we encourage family to attend. Most patients experience anxiety (particularly if it is their first time in treatment), and having family nearby helps allay these fears. It also provides family with the opportunity to see what goes on at Sovereign Health.

Admission is the busiest component of treatment. This is where we complete paperwork, compile insurance information and review the rules, protocols and daily goings-on of treatment. We encourage family to ask questions about any of their concerns

3. Introduction

Intake concludes admission. This is where we complete the patient’s treatment plan, answer all remaining questions and say goodbye (for now) to family. Depending on what hour the patient arrives, he or she may take lunch or participate in remaining groups. The patient will meet Sovereign Health staff and the other patients in recovery.

Stay connected with Sovereign Health

Get the latest news on program developments, behavioral health news and company announcements

4. Treatment

Sovereign clinicians provide treatment to the patient based on his or her individual needs, as established during preadmission. We use a wide range of evidence-based and alternative therapies for holistic treatment. As patients progress, the treatment plan changes to adapt to the new reality.

5. Family involvement and visitation

Family involvement begins after patients become acclimated to treatment. This usually starts after a week. Family involvement during treatment is not limited to social calls, however. Families are a part of the treatment process and will be asked to participate in family therapy sessions with the patient to help address all aspects of the patient’s life. Every family member has the right to be heard and to have his or her feelings addressed. Family involvement is not about assigning blame; it is about healing through communication.

Every visitor must be preapproved by Sovereign Health staff. Patients submit pass request forms to their primary therapist. Requests must be submitted no later than Wednesday prior to the weekend (visiting days are Saturdays and Sundays). Patients and visitors meet in designated areas. HIPAA rules prohibit visitors from visiting residences or other areas designated off-limits.

6. Discharge

Treatment typically lasts between 30 and 90 days. At the conclusion of treatment, the patient has received the skills and knowledge to begin their recovery, but the fight is not over. Patients are encouraged to seek the support of their family as well as support groups such as 12-step programs to maintain their recovery. Many Sovereign facilities also offer continuing care to help patients maintain their recovery through the first year after treatment.

We can help you today!

Family Welcome Packet

Sovereign Health provides families with the Family Welcome Packet as a helpful and handy resource. The packet contains information on the following:

  • Treatment timeline overview
  • Family involvement
  • Consent and release of information
  • Credit cards accepted
  • Dual diagnosis and mental health phase system
  • Group conduct rules
  • Residence rules
  • Visitors
  • Resources
  • Contact information
  • Treatment locations

We encourage you to visit each page to explore, in detail, our program and how important family participation is to your loved one’s treatment. You can view and download the packet here.

If you have any questions about the admissions process, please contact our admissions staff through our 24/7 helpline.